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Mawaqaa was founded upon a vision that sees us becoming a regional leader in web-related technology services. Implementing this vision practically and focusing on the power that lies within it, has allowed us to acquire major IT projects with multi nationals such as United Arab Shipping company (U.A.S.C) and International Turnkey Systems (I.T.S), with whom we are pleased to maintain fruitful business relationships.
Our Values
Client-focusing. What we consider the main point in all of this complicated process called web Development is you, the Customer. Our mission is to develop a system exactly meeting your business requirements with guaranteed quality at a reasonable cost.
Fast Communication. In depth discussions of all project-related issues with the client guarantee that the project will meet specified requirements and estimated time frames. We understand the importance of communication and client support, and maintain a 24-hour feedback policy. This ensures that any request or question received is answered within 24 hours. Our attention also goes to keeping you up-to-date of the status of your project, providing you with scheduled reports and updates.
Post-Sale Support. Our technical support and quick response time are provided to all of our clients, from a big corporation to a home-based sole proprietorship. We are confident in the quality of our work and back it up with a 3-month warranty. Within three months after you have accepted the completed system, we will promptly correct any problem at no charge. Also, the warranty term may be extended and we are available for system support and maintenance at any time.
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